Privacy Policy

PRIVACY POLICY

Last updated June 01, 2025

EdgeTracker LLC ("EdgeTracker", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, application, and services (collectively, the "Service").

1. Information We Collect

We collect the following types of information:

  • Personal Information - Name, email address, IP address, and account credentials.
  • User-Generated Content - Trading notes, uploaded screenshots, documents, and other files.
  • Technical Information - Browser type, operating system, referral URLs, and usage data.
  • Cookies and Tracking - We use cookies for login functionality and Google Analytics for usage insights.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain your access to EdgeTracker
  • Track feature usage to improve our product
  • Communicate with you about product updates, billing, and service notices
  • Ensure the security and reliability of our Service

3. Data Sharing and Disclosure

We may share your information with:

  • Third-party service providers, such as Google Analytics (usage insights) and Stripe (payment processing)
  • Legal authorities, if required to comply with laws, regulations, or legal processes

4. Payments

We do not collect or store your credit card information. All payments are handled securely through our third-party payment processor, Stripe. When you make a purchase, your payment information is submitted directly to the processor and is governed by their privacy policy. Please refer to their privacy policy to learn more about how they handle your data.

5. Data Storage and Security

Your data is stored in the United States on Microsoft Azure Cloud Services. We use industry-standard security measures, including HTTPS encryption and data encryption at rest. However, no system can be guaranteed 100% secure.

6. Data Retention

We retain your data as long as your account is active. If you request deletion, we will remove your personal information unless retention is required by law or necessary for legitimate business purposes.

7. Your Rights and Choices

You have the right to:

  • Request a copy of your personal data
  • Request deletion of your data
  • Opt out of certain non-essential communications, such as product feature announcements
To exercise these rights, contact us at info@edgetracker.com.

8. Children's Privacy

EdgeTracker is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors under the age of 13.

9. International Users

If you access EdgeTracker from outside the United States, including the European Union or United Kingdom, please be aware that your information may be transferred to and stored in the U.S. We comply with applicable data protection regulations for users in these jurisdictions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email. Otherwise, updated versions will be posted on our website. Continued use of EdgeTracker after changes take effect constitutes your agreement to the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@edgetracker.com

EdgeTracker LLC
2450 Colorado Ave Suite 100E
Santa Monica, CA 90404